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Building Manager/General Manager - PRS

Building Manager/General Manager - PRS

  • Location

    Birmingham, West Midlands

  • Sector:

    Property Management

  • Job type:

    Permanent

  • Salary:

    Up to £40000 per annum + plus Bonus

  • Contact:

    Matthew Squirrell

  • Contact email:

    matthew@doveandhawk.co.uk

  • Job ref:

    BBBH7922_1590072668

  • Published:

    about 1 month ago

  • Expiry date:

    2020-06-18

  • Startdate:

    ASAP

  • Consultant:

    #



Dove & Hawk are working alongside a global Property firm who are looking for a General Manager/Building Manager for a high end development in Central Birmingham. Specifically they are looking for someone who will be responsible for managing the onsite team, overseeing resident communication and engagement, budgeting and contractor management for a Build to Rent/Private Rental Scheme development.

Duties/Functions of the role:
* Providing first class customer service to residents
* Ensuring all enquires and repairing issues are dealt with quickly & efficiently
* Coordinating up to date resident communication via various channels including social media & creating a community feel
* Ensuring available apartments and communal areas are presented at the highest possible standards at all times
* Setting market rents for lettings and renewals
* Driving rental growth, ensuring that rents in the building are maximised yet competitive within the local market
* Co-ordinating marketing activity on portals, social media and advertising, in line with client budgets
* Conducting staff performance appraisals
* Overseeing team performance and where necessary train team members on lettings and admin functions, customer service and communication
* Overseeing the co-ordination of renewal communications and negotiations
* Dealing with all maintenance and repair issues
* Taking Responsibility for Health and Safety compliance coordination & liaising with the Facilities Management team as required
* Dealing with litigation and insurance claims as required
* Managing the various contractors appointed to provide services to the apartments and building
* Providing regular performance reports and attending regular meetings with line manager

Requirements:
* Previous experience in a Commercial or Residential Building/Property Management role
* A strong understanding of Health & Safety Requirements & Regulations
* Attention to detail in every aspect of the role including: Customer Service, Marketing, Building Management & Team Management
* A customer service focused attitude when it comes to assisting residents and team members

Salary Budgets: £40,000 Basic Salary + Bonuses

Hours of Work: Monday to Friday 9am to 6pm, No weekend cover required.

If you have the required skill set and genuine interest in leading and overseeing an onsite lettings and management team to ensure the successful delivery of services then apply for this role immediately with your CV attached or feel free to contact Matthew Squirrell in the Agency & New Homes team at Dove & Hawk remembering to quote vacancy reference: 7922

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