Customer Relationship Manager

Customer Relationship Manager

  • Location

    Essex, England

  • Sector:

    Property Management

  • Job type:


  • Salary:

    £35000 - £45000.00 per annum + Travel Allowance

  • Contact:

    Katie Welch

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Startdate:


Dove & Hawk have been instructed by a residential estate and block management firm who are currently expanding their reach in the market. They are seeking a Customer Relationship Manager to take on management of their portfolio/development in Essex. The key focus of this role is to act as the sole point of contact and provide outstanding service to all customers.


  • Manage a portfolio/ phased development of 500 units growing rapidly in Essex
  • Work in collaboration with the client support team and contractors
  • Management and implementation of Health and Safety legislation
  • Travel between site and to the head office 2-3 times a week
  • Deal with client complaints/ concerns either face to face or via email in order to find a solution
  • Oversee and support the asset management of the portfolio/ phased development
  • Take ownership of the development and risk management
  • Take ownership of the developments contract management to ensure they are tendered and implemented


  • 2 years + Block / Development / Estate Management experience
  • Previous experience in customer facing roles with the ability to provide excellent customer service
  • Full UK Driving License + own car
  • Dedicated and willing to go the extra mile
  • Stakeholder management experience

Salary Budgets: £35,000 - £45,000 + travel allowance

Working Hours: 9am- 5:30pm Monday - Friday

If you have the required experience and feel you would be suitable, please apply immediately quoting vacancy number 8193 or contact Katie Welch at Dove & Hawk.

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