Estate Manager

Estate Manager

  • Location

    Southwark, London

  • Sector:

    Estate Management

  • Job type:


  • Salary:

    £60000.00 - £65000.00 per annum

  • Contact:

    Charlie Sandham

  • Contact email:


  • Job ref:


  • Published:

    12 months ago

  • Expiry date:


  • Startdate:


Dove & Hawk have exclusively been instructed on a new Estate Manager position within a retail/leisure portfolio based in Southwark, City of London. Our client are a successful international property business with a great reputation across the country. They are currently looking for a very experienced Retail/Leisure Estate Manager with industry related qualifications ideally although are not essential.

Duties will include:

  • Overseeing the annual service charge budgets and reporting monthly management
  • Support the team generally
  • Recovering service charges for the retail development
  • Managing staff and relevant employment related issues.
  • Overseeing external contractors, property maintenance and major works
  • Develop strong relationships with Occupiers and maximize retail sales opportunities for Occupiers and monitor trading through turnover data
  • Adhere to all key performance indicators as set out by the Managing Agent
  • Be the 'face of the development' within the local community and develop strong community links
  • Ensure that the site is maintained to an excellent standard and all third party contractors are carrying out their work to an appropriate standard
  • Ensure that all works and contracts are tendered, scheduled, communicated and processed thoroughly becoming the first contact on advice, support and the practical application for those contracts
  • Ensure that the site and all its people are safe and legally compliant at all times including any works are carried out in a safe manner
  • Dealing with insurance renewals
  • Reporting arrears
  • Ensure Owners apartments are maintained and kept to a high standard in their absence
  • Organising emergency 24-hour cover on rotation basis with other managers
  • Handling complaints
  • Delivering high standards of Customer Service and Hospitality
  • Ensuring that the business is driving towards maximum profits
  • Oversee collection of waste from property

Must haves:

  • 5+ years experience within Retail/Commercial Estate Management
  • Hands on approach to being a leader
  • Experience dealing with Service Charge budgets
  • Staff management experience within a similar environment
  • Exceptional customer service
  • Target driven and able to work independently
  • Ideally have Financial and Accounting experience
  • IOSH/NeBOSH qualification (preferred, not essential)
  • Have experience conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems

Package & Hours:

  • Salary circa £60-65,000
  • Mon-Fri 9am-6pm
  • Plus other benefits

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