Facilities Manager

Facilities Manager

  • Location

    City of London, London

  • Sector:

    Facilities Management

  • Job type:


  • Salary:

    £40000.00 - £45000.00 per annum

  • Contact:

    Oliver Brooks

  • Contact email:


  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


Dove and Hawk been instructed on a unique position with one of the UK's leading property consultancies. They require a Facilities Manager for the provision of facilities services for a prestigious 'trophy' building based in the City of London.

This position will have line management responsibilities with an AFM as a direct report. The successful candidate will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants.

Facilities Management

  • Ensure smooth transition of relevant individual properties into the PAM management portfolio.
  • To be directly responsible for site-based employees and their assessment, training and development. To advise on staff structures required.
  • To regularly liaise with occupiers and be the principal point of contact for advice and guidance regarding the day-to-day physical operation of the building.
  • Inform Property Managers of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's compliance with covenants.
  • To work in accordance with established procedures relating to out of hours cover and emergencies.
  • To assist the Property Management team in the financial management of the property through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation to agreed accounting practices. Also to administer non-recoverable budgets.
  • To understand the principal terms of occupier's leases as they affect the facilities management of the property and the Client's obligations to provide services including clarity on the extent of the common areas.
  • In conjunction with the Property Manager and SFM, ensure that the procurement of all supplies and services at the property is undertaken in accordance with the procurement program to ensure the highest standards for the best price. This will include the use of accredited Contractors only, usually based on framework agreements, and purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate.
  • Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines from central support under the risk management programme and the RFM. To ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of audit process and Site Compliance inspections.
  • To ensure reactive maintenance and day-to-day service requirements undertaken in a timely and cost-effective manner.
  • Be familiar with all heating, ventilating, mechanical and electrical equipment in each building and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place to cover O&M manual requirements.
  • Assist and liaise with building surveyors/architects/consultants on major works.
  • With the Property Manager, identify and arrange minor planned works.
  • To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills.
  • Prepare site regulations and issue permits to work for all contractor activities on site.
  • To ensure that on-site management of the properties is undertaken in accordance with polices, processes and procedures as defined on the PAM Compliance intranet site (Connect).
  • Establish and maintain proper site records in accordance with best practice rules.
  • Responsible for routine correspondence using standard documents and templates as appropriate.
  • Develop and maintain occupier handbooks as per defined standard for each site.
  • To monitor vacant/void property in conjunction with the clients' insurance policy.
  • Establish a regular inspection programme for each site in accordance with site insurance and regulatory requirements.
  • Assist in the submission of insurance claims relating to incidents on site and manage the obtaining of quotes and/or works at site as instructed by the insurers or loss adjusters.
  • Ensure readiness for sale of relevant individual properties dealing with due diligence enquiries on disposal and lettings from a facilities perspective.
  • Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community.

Key Skills

  • Strong management experience gained within a commercial environment.
  • Demonstrate a strong understanding of building design and base build management
  • Demonstrate a strong understanding of developing and managing sustainability programmes
  • Experience of managing service charge budgets and CAPEX projects
  • Strong commercial acumen
  • Accountable and resilient
  • Ability to work under pressure
  • Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly and efficiently.

Salary: £40,000 - £45,000
Hours: 9am - 6pm (Mon-Fri)

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