Head of Property Management

Our client, a multi-branch independent estate agency based in Central London, is currently looking to recruit an experienced Senior Property Manager to run a small property management department.

Based at an office in Marylebone, you will coordinate the Property Management department’s work on a daily & weekly basis, as well as bringing on new contractors and managing those relationships. You will also be responsible for the supervision of 1 Property Manager and offer a hands-on property management service to a portfolio of circa 150-200 residential properties, including:

• Tenant referencing
• Arranging move-ins
• Managing maintenance works & the relevant contractors
• Completing regular property inspections
• Providing reports to the landlords
• Ensuring the property management systems (CFP Winman and Reapit) are kept updated
• Ensuring all legislative requirements (GSC, deposit registrations etc.) are met
• Acting as the first port of call for all serious tenant issues

To be considered for this role, you should:

• Have a minimum of 3 years’ experience in a senior role within Property Management, including the management/supervision of staff
• Be able to handle & resolve customer complaints in a professional manner
• Be a well-organised multi-tasker
• Have a great customer service attitude
• Have a good understanding of maintenance issues (plumbing, electrical etc.)
• Be able to review contractor quotes for pricing
• Possess strong I.T. skills
• Be ARLA qualified (ideally)
• Have an understanding of CFP Winman and/or Reapit (ideally)
• Have experience of Block Management (ideally)

Hours: 9am-6pm, Monday to Friday

Salary: £40,000 - £45,000 per annum