Head of Student Operations

Head of Student Operations

  • Location

    City of Westminster, S. W. London, London, England

  • Sector:

    Property Management

  • Job type:


  • Salary:

    £45000.00 - £55000.00 per annum + plus bonus

  • Contact:

    Roger Hawthorn

  • Contact email:


  • Job ref:


  • Published:

    almost 2 years ago

  • Expiry date:


  • Startdate:


Our client, a successful property investment specialist, is recruiting for an ARLA-certified Operations Manager to head-up their expanding student property management and lettings business. The successful applicant will report directly into a company Director and take responsibility for a key part of the group.
This role involves managing a team of 6 Property Management & Administration staff and being responsible for 700+ student accommodation units across 5 major university cities within the UK.


  • Experience of managing a portfolio of residential properties, ideally from with the student accommodation space;
  • Experience of managing a team of Property Management and/or Lettings staff;
  • Experience of developing, building and implementing management processes;
  • Experience of reporting via key metrics including operational and financial data;
  • "Customer/tenant first" approach to service delivery;
  • Ability to deal with a broad range of demands that managing a dispersed portfolio of real estate brings;
  • Keen interest in data-led decision making;
  • Process driven individual.


  • ARLA certified;
  • Strong management and communication skills;
  • Experience using Microsoft Office and property management tools;
  • Accounting/finance skills would be a benefit;
  • Deep understanding of Health & Safety alongside Lettings/Property Management legislation;
  • Strong problem-solving skills.

Location: Westminster
Salary: £45,000 - £55,000 plus bonus

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