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Head of Tenancy Progression

Head of Tenancy Progression

  • Location

    North West London, London

  • Sector:

    Business Support

  • Job type:

    Permanent

  • Salary:

    £32000.00 - £35000.00 per annum

  • Contact:

    Megan Staines

  • Contact email:

    megan@doveandhawk.co.uk

  • Job ref:

    BBBH8670_1625033159

  • Published:

    about 1 month ago

  • Expiry date:

    2021-06-29

  • Startdate:

    ASAP

  • Consultant:

    #

Head of Tenancy Progression - North West London - £32,000 to £35,000 Dependant on Experience

My client, a successful multi-branch Estate Agency, are currently seeking an experienced Head of Tenancy Progression to join their family feel office in North West London. You will play a vital part in the firm overseeing a small team ensuring all KPIs are met for Tenancy Progression and Renewals process.

The role will require an individual with extensive Tenancy Progression experience alongside experience managing a team.

Key Duties:

  • Progressing tenancies from point of offer acceptance to move in
  • Overseeing two full time administrators and ensuring that the KPI's are being consistently met
  • Handling recruitment and onboarding of staff members
  • Training of team members to ensure that there is consistency throughout the department
  • Providing additional deal support where required during peak months to ensure that KPI's are met
  • Overseeing tenancy renewals and tenancy swaps
  • Implementation of improvements to documents and systems to improve efficiency moving forward

Skills and Experience Required:

  • A minimum of 3 years' proven Tenancy Progression/Tenancy Management experience
  • Managerial experience is essential
  • Strong understanding of tenancy agreements and renewals
  • Excellent communication skills - both written and verbal
  • Proactive and positive approach
  • Ability to manage own workload, multitask and remain calm under pressure
  • Excellent organisational skills and telephone manner
  • ARLA/NFOPP qualification is desirable

Salary: £32,000 to £35,000 dependant on experience
Working Hours: Monday to Friday 9am-6pm

If you are a proactive individual who is keen to progress their career within an established brand, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.
0208 059 7472

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