Homeowner Officer

Homeowner Officer

  • Location

    Kent, England

  • Sector:

    Business Support

  • Job type:


  • Salary:

    £27000.00 - £31000.00 per annum

  • Contact:

    Megan Staines

  • Contact email:


  • Job ref:


  • Published:

    10 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Homeowner Officer - Kent - £27,000 to £31,000 Dependant on Experience

Dove & Hawk are working alongside a renowned housing association based in Kent who are actively recruiting for an experienced Homeowner Officer to join their team on a 12-month FTC basis.

The Homeownership team deal with a varied workload and the job is fast paced, so to succeed in this role the individual must be customer focused, have a positive attitude, be an excellent communicator and be able to multitask.

Experience in property conveyancing processes and knowledge of leasehold/shared ownership products is desirable.

Duties and responsibilities:

  • Dealing with general lease enquiries, approvals, and restrictions
  • Assisting homeowners to sell their homes
  • Providing information to solicitors for prospective purchasers
  • Liaising with customers, solicitors, mortgage lenders, surveyors, financial advisors and other internal departments
  • Helping residents purchase further shares through the process called 'staircasing'
  • Processing lease extensions
  • Re-mortgages and subletting requests
  • Administering the Right to Buy and Right to Acquire

Skills and Experience Required:

  • Prior experience gained in Housing, Property or Legal background
  • Knowledge of leasehold/shared ownership products
  • Experience in property conveyancing
  • Good knowledge of Microsoft products
  • Experience of using a CRM would be an advantage
  • Excellent communication skills - both written and verbal
  • Proactive and positive approach
  • Ability to manage own workload, multitask and remain calm under pressure
  • Able to work to strict deadlines, even during busy period
  • Excellent organisational skills and telephone manner

Salary: £27,000 to £31,000 Dependant on Experience + Annual Bonus + Excellent Benefits Package
Working Hours: Monday to Friday 9am to 5pm (3 days working from home, 1-2 days office based)

For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.

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