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Junior / Assistant Block Manager

Job Title: Junior / Assistant Block Manager
Job Type: Permanent
Location: Faversham, Kent
Contact Name: Aaron Horton
Salary: £18000.00 - £20000.00 per annum
Sector: Block Management
Reference: BBBH8364_1609838821

Job Description


Dove & Hawk are working alongside a well-established independent property agent, specialising in residential block and estate management as well as lettings, with a portfolio across the region of Kent / South East London. They are currently recruiting for a junior/assistant Block Manager to join their team.

Duties/Functions of the role:

  • Liaising with contractors and arranging works
  • Site visits and inspections to identify and assess work
  • Preparing and agreeing budgets jointly with accounts
  • Proactively and promptly dealing with and responding to client queries via phone and email
  • Welcoming visitors to the office and dealing with any block related queries they may have
  • Preparing for and attending AGMs, taking minutes, and delivering reports to lessees
  • Preparing for and attending Directors meetings and reporting to and communicating with clients, including leaseholders, tenants, and freeholders
  • Maintaining and updating company databases and software with client and property records
  • Preparing and sending of Section 20 Notices and other documents and notices relevant to the role
  • Completing and responding to enquiries for property sales included within management
  • Organising and updating company and personal calendar with meetings and tasks
  • Maintain an accurate record of the allocation and movement of property keys
  • Recording and providing meter readings as necessary
  • Open the post and deal with any relevant voicemail messages
  • Assisting senior property managers in day-to-day role and learning all skills to effectively complete the above
  • Provide full office support including answering the telephone, typing, data entry, photocopying, scanning, filing, printing, posting


Requirements of the role:

  • Minimum achieved Grade C or equivalent in English and Maths.
  • Good working knowledge of Microsoft Office
  • Good business writing skills; grammar, punctuation, and spelling
  • Excellent communication skills
  • Excellent time management and punctuality
  • Experience in customer service
  • Willingness to listen and learn new skills and open minded about new challenges
  • Punctual and well presented
  • Able to work independently


Hours: 9am-5pm, 5 days a week, Monday to Saturday (include every second Saturday)
Salary: £18,000-£20,000 p/a

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