Lettings Administrator

Lettings Administrator

  • Location

    West End, London

  • Sector:

    Lettings Administration

  • Job type:


  • Salary:

    £22000 - £26000 per annum

  • Contact:

    Morelle Pierson

  • Contact email:


  • Job ref:


  • Published:

    almost 3 years ago

  • Expiry date:


My client, a family run agency that specialises in residential lettings, are currently seeking an experienced Lettings Administrator to join their team.
With a boutique style of working, they would welcome someone looking for a long-term career, with a strong work ethic and proud to offer a high standard of service.
This role will be integral for the smooth running of the office, supporting a Portfolio Manager.

Your duties will include:
* Support the lettings and property management team in daily tasks
* Processing debits, credits, receipts and creating monthly statements
* Manage rent, invoice arrears and contact/chase the debtors
* Send confirmation of offers to landlord and tenant
* Draft tenancy agreements and send for approval / signature
* Arrange gas safety, EPC, Inventory, Clean and any tenant requirements
* Apply for and check tenant references
* Manage all social media accounts (Facebook, Instagram, Linkedin etc)
* Register tenant's deposits
* Effectively manage live database of Tenancies
* Contact all tenants to enquire whether they wish to renew or extend tenancies
* Negotiate rent increase if needed
* Prepare renewal agreements
* Extend Deposits and provide certificates
* Utilise social media and Mass Mailing tools in order to advertise industry news and available properties
* Chase renewal invoices where required
* Arrange check ins, check outs and arrange Inventory
* Organise return of deposits and manage disputes where necessary

Skills and experience required:

* 1 years Lettings administration or Property Management experience within a Letting Agency
* Enthusiastic, hardworking and personable
* Confident communication skills - both written and spoken
* Able to utilise social media and mass mailing tools
* Well organised and able to work on own initiative
* Works well in the team and offers input on improvements to systems
* Knowledge of CFP and Alto

Salary: £22,000-£26,000
Hours: Monday-Friday 9am-6pm
Excellent benefits and 1:2:1 training provided
For more information please contact Morelle Pierson on the Property Management team at Dove & Hawk Property Recruitment.

0203 725 9832

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