Lettings Administrator

Lettings Administrator

  • Location

    North West London, London

  • Sector:

    Lettings Administration

  • Job type:


  • Salary:

    £22000 - £26000 per annum

  • Contact:

    Oliver Brooks

  • Contact email:


  • Job ref:


  • Published:

    almost 3 years ago

  • Expiry date:


Lettings Administrator

My client, a small independent agency specialising in residential lettings, are currently seeking an experienced Administrator to join their team.

This role requires an individual with strong organisational skills and previous experience within a similar position.

Your duties will include:

  • Support the lettings and property management team in daily tasks
  • Processing debits, credits, receipts and creating monthly statements
  • Manage rent, invoice arrears and contact/chase the debtors
  • Send confirmation of offers to landlord and tenant
  • Draft tenancy agreements and send for approval / signature
  • Arrange gas safety, EPC, Inventory, Clean and any tenant requirements
  • Apply for and check tenant references
  • Manage all social media accounts (Facebook, Instagram, Linkedin etc)
  • Register tenant's deposits
  • Effectively manage live database of Tenancies
  • Contact all tenants to enquire whether they wish to renew or extend tenancies
  • Negotiate rent increase if needed
  • Prepare renewal agreements
  • Extend Deposits and provide certificates
  • Utilise social media and Mass Mailing tools in order to advertise industry news and available properties
  • Chase renewal invoices where required
  • Arrange check ins, check outs and arrange Inventory
  • Organise return of deposits and manage disputes where necessary

Skills and experience required

  • Minimum 1 year Lettings administration or Property Management experience within a Letting Agency (Essential)
  • Experience using Vebra Alto Software (Essential)
  • Enthusiastic, hardworking and personable
  • Confident communication skills - both written and spoken
  • Able to utilise social media and mass mailing tools
  • Well organised and able to work on own initiative
  • Works well in the team and offers input on improvements to systems

Salary: £22,000-£26,000
Hours: Monday-Friday 9am-6pm

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