Lettings Administrator

My client, a small independent agency specialising in residential lettings, are currently seeking an experienced Administrator to join their team.

This role requires an individual with strong organisational skills and previous experience within a similar position.

Your duties will include:

• Support the lettings and property management team in daily tasks
• Processing debits, credits, receipts and creating monthly statements
• Manage rent, invoice arrears and contact/chase the debtors
• Send confirmation of offers to landlord and tenant
• Draft tenancy agreements and send for approval / signature
• Arrange gas safety, EPC, Inventory, Clean and any tenant requirements
• Apply for and check tenant references
• Manage all social media accounts (Facebook, Instagram, Linkedin etc)
• Register tenant's deposits
• Effectively manage live database of Tenancies
• Contact all tenants to enquire whether they wish to renew or extend tenancies
• Negotiate rent increase if needed
• Prepare renewal agreements
• Extend Deposits and provide certificates
• Utilise social media and Mass Mailing tools in order to advertise industry news and available properties
• Chase renewal invoices where required
• Arrange check ins, check outs and arrange Inventory
• Organise return of deposits and manage disputes where necessary

Skills and experience required

• Minimum 1 year Lettings administration or Property Management experience within a Letting Agency (Essential)
• Experience using Vebra Alto Software (Essential)
• Enthusiastic, hardworking and personable
• Confident communication skills - both written and spoken
• Able to utilise social media and mass mailing tools
• Well organised and able to work on own initiative
• Works well in the team and offers input on improvements to systems

Salary: £22,000-£26,000
Hours: Monday-Friday 9am-6pm

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