Lettings Coordinator and Office Assistant

Lettings Coordinator and Office Assistant

  • Location

    West End, London

  • Sector:

    Business Support

  • Job type:


  • Salary:

    £25000.00 - £28000.00 per annum

  • Contact:

    Megan Staines

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Lettings Coordinator - St John's Wood - £25,000 to £28,000 Dependant on Experience

My client, a boutique luxury estate agency, specialising in super-prime properties are currently seeking and experienced Lettings Coordinator and Office Assistant to ensure the smooth running of their beautiful office in St John's Wood.

You will be providing full administrative support to the lettings team and overseeing the office management. You will need to be extremely organised, tech savvy with an excellent phone manner and communication skills.

This is an excellent opportunity to join a prestigious and well-established firm with a real family feel.


  • Providing full administrative support to the Lettings Team
  • Handling enquiries via the phone and email
  • Meet and greet customers
  • Producing lettings paperwork
  • Assisting with valuation and instruction letters
  • Management of the Gas Safety system ensuring gas safety certificates are booked in if due
  • Chasing gas safety certificates and sending copies to Landlords & Tenants
  • Overseeing the monthly renewals for the office, including sending initial letters to landlords, preparing renewal paperwork, and chasing in signed renewal documents
  • Produce and issue all necessary paperwork for clients and solicitors
  • Ensure all compliance procedures are met
  • Suggesting posts for LinkedIn and Instagram/social media
  • Arranging the marketing of available properties including floor plans, photographs, booking photographs, and creating window cards
  • Liaising with Marketing department regarding brochures or mail outs
  • Canvassing
  • Opening and distributing the post
  • Managing of the key log
  • General Office Management including ordering supplies and preparation of the office

Skills and Experience required:

  • Excellent communication and rapport building
  • Able to work under pressure
  • Great team player
  • Meet deadlines and use initiative
  • Excellent telephone manner and organisation skills
  • Good customer relations and communication skills are required
  • Proficient IT skills, including knowledge of Mac, Microsoft Outlook, Word, and Excel

Salary: £25,000 - £28,000 dependant on experience
Working Hours: Monday to Friday 9am - 6pm

For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.
0208 059 7472

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