Move-In Manager

Move-In Manager

  • Location

    West End, London

  • Sector:

    Business Support

  • Job type:


  • Salary:

    £24000.00 - £26000.00 per annum

  • Contact:

    Roger Hawthorn

  • Contact email:


  • Job ref:


  • Published:

    over 2 years ago

  • Expiry date:


  • Startdate:


Our client, a multi-branch, independent estate agency, is looking to recruit a Pre-Tenancy Administrator to join their West End office.
Within this role you will assist with the production of new tenancies, ensuring files are complete and a high-standard of customer service is delivered.

Basic duties

  • Ensure the system constains all necessary information to produce required documents;
  • Communicate with all parties to ensure all information is updated on VECO;
  • Produce all paperwork and ensure acurracy;
  • Distribute paperwork to all parties whether online or via the postal system, maintaining business-set timescales;
  • Liaise with staff in-branch regarding all tenancies;
  • Monitor the referencing process and ensure they adhere to the company's criteria for tenants;
  • Liaise with contractors regarding required works prior to a tenancy commencing;
  • Respond to all enquiries received via email and telephone calls;
  • Ensure that the company receives all paperwork including Gas Safety Certificates and Energy Performance Certificates;
  • Ensure all funds from a tenant have been paid including holding deposits;
  • Prepare and distribute invoices for landlords and ensure the the balance is made prior to a tenancy commencing;
  • Register all security deposits with MyDeposit;
  • Send out welcome packs to both the landlord and the tenant;
  • Ensure customer service levels are maintained at a high level.

Person spec

  • A minimum of 6-months experience within Lettings, with a solid understanding of tenancy procedures and legilsation;
  • A team player with a great work ethic and a "can do" attitude;
  • Extremely organised with a high attention to detail;
  • Superb communication skills - verbally, written and face-to-face;
  • Excellent literacy and numeracy skills;
  • Confident decision-maker.

Hours: 8:45am-6pm Mon-Thu, 8:45am-5pm Fri
Salary: £24,000 - £26,000 per annum

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