My client, a successful Estate Agency based in City of London, are currently seeking an experienced Property Manager to join their solid team their Canary Wharf offices.
This is a busy role that requires excellent attention to detail, along with a very high standard of customer care and service delivery.

Your duties will include:

• Property Management of a portfolio of circa 130 properties
• Booking and liaising with contractors for maintenance issues
• Ensuring that tenants are kept up to date
• Dealing with utility bills such as: council tax and other bills, on landlords behalf
• Paying service charges and ground rent
• Dealing with block management with any account queries and block issues
• Dealing with landlord and tenant queries, accounts, check out, deposit returns, maintenance queries, move in issues all to be dealt with in a timely manner
• Submitting insurance claims and deposit disputes for landlords and tenants
• Liaising with letting negotiators for pre tenancy works including checking we have management keys, testing smoke alarms are being tested and so on
• Booking property visits with tenants and reporting to Landlords with feedback in a timely manner and dealing with any maintenance issues that may arise from these visits
• Issuing and distributing 6A forms for the termination of tenancies and liaising with solicitors for more complex issues
• Assisting Head of Property Management with administrative duties and issues and any other tasks handed over
• Ensuring all internal procedures and deadlines are me
• Reporting to Head of Property Management on all complaints, compliance, GSC, weekly visit and move in check lists to ensure compliance and procedures are followed
• Monitoring and chasing rent arrears if required
• Ensuring all portfolio team members are up to date by updating internal property records
• Supporting colleagues who need assistance with more complex issues and offering help to colleagues were required
• Ensuring tenants, landlords and contractors receive a professional service at all times

Skills and experience required:

• ARLA Qualification or equivalent would be beneficial
• Proven property management experience
• Strong administration and coordination skills
• Confident and professional communicator

Salary: £28,000-£30,000 depending on experience
Hours: Monday-Friday 9am-6pm plus 1 in 5 Saturdays

For more information please contact Morelle Pierson on the Property Management team at Dove & Hawk.

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