Birmingham, West Midlands
Up to £20000.00 per annum + + £27,500 OTE
about 2 months ago
Property Sales Telephone Consultant - Birmingham - £20K Basic + 27.5K OTE
Dove & Hawk are working in partnership with a leading global property consultancy who are seeking an experienced Telephone Sales Consultant to handle all leads and enquiries for the whole of the UK. The role will be based in the call centre based in Birmingham.
The individual will be responsible for handling inbound leads via phone or digital enquires, alongside pro-actively making outbound business development to leads in the database. The ideal candidate will have at least 1 years' experience working in Sales or Customer Service ideally within the property industry with a proactive approach and excellent telephone manner.
- Answering inbound calls and digital enquiries on behalf of multiple departments providing excellent customer service
- Qualifying callers and establishing key information
- Uploading leads onto the CRM software and passing onto the relevant department
- Proactively making outbound sales calls to the database of property owners, tenants and buyers in order to generate appraisals and viewings for the UK offices
- Call through database to assist with data cleansing on an ad hoc basis
Skills and Experience Required:
- At least 1 years' proven experience working in Sales or Customer Service within a call centre
- Prior experience in an Estate Agency is highly desirable
- Strong sales skills are required
- Positive and proactive attitude
- Highly resilient
- Excellent customer service skills
- Excellent verbal and written communication skills
Salary: £20,000 Basic + £27,500 OTE
Working Hours: Monday to Friday 9am - 6pm
If you are a proactive individual who is keen to progress their career within an established brand please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.