Resident Services Manager

Resident Services Manager

  • Location

    Manchester, Greater Manchester

  • Sector:

    Property Management

  • Job type:


  • Salary:

    £24000.00 - £27000.00 per annum + plus Bonus

  • Contact:

    Matthew Squirrell

  • Contact email:


  • Job ref:


  • Published:

    11 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Dove & Hawk are working alongside a global Property firm who are looking for a Residents Services Manager for a riverside development in Manchester. Specifically, they are looking for someone with a background in property management and lettings who will be responsible for the overall management of day-to-day Property Management, Resident communication, and Operational aspects of the development.

Duties/Functions of the role:

  • Supporting GM in facilitating repairs and management of the building.
  • Managing health and safety matters.
  • Acting as the first point response to resident complaints and dealing with customer disputes.
  • Arranging repairs to the apartments and minor repairs to the building.
  • Serving correct notices.
  • Conducting check-ins and check-outs.
  • Completing new let paperwork in line with the latest legislation.
  • Community engagement, with Residents and locals.


  • Prior experience working as a property manager.
  • Strong understanding and knowledge of lettings best practice.
  • ARLA qualified preferred but not essential.
  • Strong communication skills (verbal and written).
  • A positive approach to work.

Salary Budgets: £24-27,000pa + Bonus

Hours of Work: Monday to Friday 9:30am to 6pm, No weekend cover required.

If you are an experienced Property Manager with a keen interest in Portfolio Management and Build to Rent property, then apply for this role ASAP; remembering to quote vacancy reference: 8683.

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