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Viewings Clerk

Viewings Clerk

  • Location

    London, England

  • Sector:

    Business Support

  • Job type:

    Permanent

  • Salary:

    Up to £22000.00 per annum + + £27,000 OTE

  • Contact:

    Megan Staines

  • Contact email:

    megan@doveandhawk.co.uk

  • Job ref:

    BBBH8438_1613649969

  • Published:

    5 months ago

  • Expiry date:

    2021-03-14

  • Startdate:

    ASAP

  • Consultant:

    #


Viewings Clerk - Mayfair - £22,000 Basic + £27,000 OTE

My client, an online property consultant who are changing the traditional way of Estate Agency, are seeking a viewings coordinator to join their vibrant office based in Mayfair. This is an exciting opportunity to join a dynamic Estate Agency during a period in which they are experiencing accelerated growth.

The individual will be the "face" of the office, keen to get to the phone, book in viewings and directly support the sales team. The individual will be a natural rapport builder with an excellent telephone manner and organisation skills that thrives in a telesales environment.


Your duties will include:

  • Answer all inbound calls and deal from prospective buyers
  • Process all new buyer enquiries from overnight portal leads and incoming calls
  • Qualify new buyers who enquire for properties to establish a profile for each one and identify motivations, requirements and position
  • Convert new buyers into viewings and upload all new buyers' details to the CRM system
  • Book in viewings and organise the viewings diary, structuring viewings in a manner that creates urgency and encourages immediate decision-making from buyers
  • Re-confirm viewings the day before they are booked in, with both buyers and vendors
  • Liaise with vendors to arrange access for viewings
  • Re-confirm viewings the day before they are booked in, with both buyers and vendors
  • Engage the buyer database proactively to tender any new listings
  • Arrange follow-ups for the sales team to chase buyers for offers

Skills and Expertise required:

  • Previous experience in front of house/sales role ideally in the property industry
  • Excellent communication and rapport-building skills
  • Strong telephone manner and thrives in a telesales environment
  • Strong organisation skills
  • Extremely organised


Salary: £22,000 Basic + £27,000 OTE
Hours: Monday to Friday 9am-6pm and one in every three Saturdays 10am-4pm

For more information, please contact Megan Staines on the Business Support team at Dove & Hawk Property Recruitment.
0208 059 7472

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