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Viewings Coordinator

Viewings Coordinator

  • Location

    London, England

  • Sector:

    Business Support

  • Job type:

    Permanent

  • Salary:

    Up to £22000.00 per annum

  • Contact:

    Megan Staines

  • Contact email:

    megan@doveandhawk.co.uk

  • Job ref:

    BBBH7081_1574766185

  • Published:

    about 2 months ago

  • Expiry date:

    2019-12-26

  • Startdate:

    ASAP

  • Consultant:

    #

Viewings Coordinator - Mayfair - £22,000 + Bonus

My client, an online property consultant who are changing the traditional way of Estate Agency, are seeking a viewings coordinator to join their vibrant office based in Mayfair.
The individual will be the "face" of the office, keen to get to the phone, book in viewings and directly support the sales team. The individual will be a natural rapport builder with an excellent telephone manner and organisation skills that thrives in a telesales environment.

Your duties will include:

  • Answer all inbound calls and deal with enquiries where possible
  • Process all new buyer enquiries from overnight portal leads and incoming calls
  • Qualify new buyers who enquire for properties to establish a profile for each one and identify motivations, requirements & position
  • Upload all new buyers' details to the CRM system
  • Book in viewings for all new buyer enquiries and organise the viewings diary.
  • Liaise with vendors to arrange access for viewings
  • Re-confirm viewings the day before they are booked in, with both buyers and vendors
  • Arrange follow-ups for the sales team to speak with buyers

Skills and Expertise required:

  • Previous experience in front of house/reception role ideally in the property industry
  • Excellent communication and rapport-building skills
  • Strong telephone manner
  • Strong organisation skills
  • Proactive approach with the ability to think outside of the box

Location: Mayfair
Salary: £22,000 per annum + Up to £1,000 discretionary bonus per quarter based on performance
Hours: Monday to Friday 9am-6pm and alternate Saturdays 10am-2pm

For more information please contact Megan Staines on the Business Support team at Dove & Hawk Property Recruitment.
0208 059 7472

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