Concierge
Dove & Hawk
Concierge – Barking – £26,000 to £28,000 per annum
My client, a well-established residential and commercial property development firm, are currently seeking a motivated Concierge to join their modern development in Barking.
You will be working closely with the Head Concierge providing a 5* customer service in a building of 5 floors to tenants and private owners in a busy environment.
Duties:
- Be the first point of contact for all residents, contractors and sub-contractors
- Working closely with the Head Concierge and team to ensure the safety and security of the building and reporting any issues that arise to the Property Manager and team
- Meeting and greeting residents and visitors
- Handling residents’ enquiries with professionalism and efficiency in a timely manner
- Assisting residents and visitors as and when required
- Providing supervised and safe environment to the residents
- Monitoring front door entrance, granting access to the residents/visitors/delivery personnel and contractors
- Undertaking routine patrols of the property
- Monitoring all common areas within the building boundaries and reporting to Property Manager on any issues
- Logging parcels, deliveries and managing safe keeping
- Supervising small works and ongoing contract including cleaners, waste removal etc.
- Ensuring that records of attendance and testing are kept up to date
- Always adhere to Health and Safety procedures
- Safe handling of resident’s keys
Requirements:
- Experience as a receptionist or concierge within property or hospitality / hotel
- Approachable, friendly with a positive attitude
- Excellent communication skills
- Team player and ability to problem solve
- DBS is essential and will be requested prior to offer
Hours: 7-hour shift Monday to Friday. 08:00am to 16:00pm, 2-hour shift Saturday, 08:00am-11:00am
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